Return & Refund Policy - Viprefrigerant.com

Return & Refund Policy

Return Eligibility

  • We accept returns for both defective and non-defective products.
  • All items must be in New Condition with original factory seals intact.
  • You have a 30-day window from the date of delivery to initiate a return.
  • Original UN-rated hazardous material packaging must be used for all shipments.

Refunds & Processing

  • Return Shipping: Free return shipping labels are included in the package or provided upon request.
  • Restocking Fees: We do not charge any restocking fees. Returns are at No Cost to the customer.
  • Processing Time: Once received, refunds are processed to the original payment method within 30 days.

Exchange Options

  • Direct product exchanges are available for all new/unused items.
  • Exchanges can be completed by mail or in-person at our Magnolia, TX location.
  • We provide free shipping on all exchange replacements.

HAZMAT Safety

Legal Requirement: Used or "tapped" cylinders cannot be returned by law. All returns must utilize DOT-authorized carriers and specialized UN-specification packaging.

Contact Information

  • 30045 FM2978, Magnolia, TX 77354, USA
  • contact@lavender-eagle-831913.hostingersite.com
  • 💬 Live Chat 24h / 24