Warranty Policy - Viprefrigerant.com

Warranty Policy

Viprefrigerant.com Quality & Purity Guarantee

Warranty Coverage

  • AHRI 700 Purity: Guaranteed 99.5% or higher refrigerant purity on all orders.
  • Hardware Integrity: Professional warranty on cylinder valves and factory seals.
  • Composition Guarantee: Certified 100% moisture and oil-free.
  • Regulatory Compliance: All cylinders meet US DOT 39 and 49 CFR safety standards.

Warranty Periods

  • 30-Day Money Back: Full satisfaction guarantee for unopened cylinders with seals intact.
  • 90-Day Defect Warranty: Direct protection against manufacturer hardware defects.
  • Rapid Response: All quality claims are professionally reviewed within 24 hours.

The Warranty Claim Process

To maintain safety and DOT legal compliance, please follow these steps:

  • Email contact@lavender-eagle-831913.hostingersite.com with your order number and clear photos.
  • DO NOT discharge or use a cylinder if you suspect a valve or seal defect.
  • For confirmed defects, we provide a prepaid DOT-authorized HAZMAT return label.
  • Warranty replacements ship from Magnolia, TX via expedited carrier within 24 business hours.

Contact Information

Legal Note: In accordance with federal safety laws, warranty coverage does not apply to used, "tapped," or improperly stored cylinders.